Bose® Repair Request Form: Please Print and include this form with your headset
Having trouble with your Bose® headset? We can help!
If your headset is an A20 model, or Aviation Headset X model, repairs take place on site at Brant Aero, CYFD.
If your headset is a Series I or II, these are no longer serviceable. However, ear cushions are still available from Bose®. Bose® offers a trade-in program for the Series I & II products towards the purchase of the A20. For further details, please contact Bose® directly at 1-877-210-3782.
If your headset is under warranty, repairs include parts, labour, and return ground shipping.
If your headset is no longer under warranty, our Bose® Shop Rate is $75.00 flat labour rate, plus parts and return shipping. Parts can range anywhere from $2.00 to $475.00 each, depending on the findings.
We will provide a written quote for your approval prior to proceeding with repairs. Should you decide not to repair your headset, a $50.00 fee will be applied for the evaluation and assessment. All costs are in Canadian dollars, applicable taxes are extra.
Note: We are not authorized to ship service parts for the A20 or Aviation Headset X headsets. The headset must be sent to an approved Bose Repair Station for service.
The normal turn-around time to repair Bose® headsets is 5 business days, providing parts are in stock here. If not, it may be a few extra days, and we will notify you if this is the case.
Ship (by mail or courier) To:
150 Aviation Ave, Hangar 2
Brantford Municipal Airport
Brantford, ON N3T 5L7
Attn: Bose Repair - Ph# 519-753-7022
You will be in good hands...
Dan Edwards is our Bose Aviation Technician/Specialist and may be contacted for any technical questions.
Already had your headset repaired here? Let us know how we did.
Take the Bose® survey by clicking here or send us an email. We invite your comments.